We are looking to fill the following roles:

• Microsoft 365 Engineer
• Sr. Cloud Netwok Engineer
• Sr. Cloud Infratructure Engineer

We are expanding and seeking a Microsoft 365 Engineer for a remote opportunity.

About the Client

The client supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care.  The clients role as a Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget.  The client is appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services.

Duties & Responsibilities:

• Configuration, maintenance and support of all M365 services (Exchange Online, OneDrive, Teams, SharePoint Online, Power-BI, Power Automate etc.).
• Provide technical expertise around all M365 services, including process, standards and best practices for the platform
• Technical management of O365 Exchange Online, providing expertise around Email Security including DMARC, DKIM, SPF etc.
• Technical management of Teams including telephony; assigning of DDI’s, setting up call routing and assisting of Live Events.
• Technical management of SharePoint Online, working closely with the site administrators
• Supporting the provision of Power Platform environments, working closely with the application support team
• Assist with dashboarding, compliance and reporting within O365
• Partnering with vendors, IT Security and Compliance to ensure data protection and data loss prevention strategies
• Assist with migrating on premis services to M365
• Liaise with 3rd party suppliers and other IT professionals for incident and problem resolution
• Participate in process design and tool selection ensuring compliance with HIPAA, SOC II, and information security policy and procedures
• Participate in relevant project technical reviews and audits
• Act as a backup resource to the Identity and Access Management Engineer
• Author and update technical documentation, runbooks, ops guides, and presentations when needed.
• Maintain a thorough understanding of existing and emerging Office 365 and related core technologies

 Required Skills:

• Self-motivated professional with at least 8 years of experience in IT industry with major focus in cloud computing
• Senior-level administration experience with Microsoft Office 365 Exchange Online.
• Email Security and Office 365 (O365) subject matter expert
• Experience of using M365 Security and Compliance portal
• Strong knowledge of PowerShell Scripting and other scripting languages
• Strong knowledge of Office Applications: Outlook, OneNote, Excel, Word and PowerPoint and their integration points with SharePoint Online
• Experience in Azure Active Directory Synchronisation processes. (joining machines, policy administrator, InTune Management)
• Awareness of Power Platforms
• Security and Compliance experience with SOC2, HIPPA and information security policies and
• procedures
• Excellent troubleshooting/problem solving skills.
• Experience of dealing with incident, problem and change management processes.
• Excellent written and oral communication skills coupled with a customer service orientation. 

 Qualifications:

Education: Bachelor’s (or equivalent industrial experiences) degree in Computer Science or equivalent engineering discipline

Experience: 8+ years of hands on experience in M365 configuration and support

Compensation:

This is a contract 1099 position starting at $65 per hour our hourly W-2 position starting at $60 per hour.

We are expanding and seeking a Sr. Cloud Engineer for a remote opportunity.

About the Client

The client supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care.  The clients role as a Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget.  The client is appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services.

Duties & Responsibilities:

• Manages clients converged communications infrastructure through day-to-day hands-on tasks.
• Maintains office networks, including diagnostic/troubleshooting any network-related issues using automatic and manual monitoring.
• Prioritizes and escalates issues to support teams as defined in governing procedures.
• Performs periodic architecture reviews and updates.
• Documents all network and voice configurations.
• Follows best practice ITIL process, seeking continuous improvement of systems and processes. Act proactively to identify areas for improvement.
• Records and tracks support incidents and requests. Escalate if necessary, and ensure that all decisions and actions taken, through to the final resolution have been captured.
• Tests fixes to ensure that problems have been adequately resolved.
• Reviews IT vendors’ proposals and invoices to ensure that contracted services are being delivered and managed in the most cost-effective manner possible.
• Researches and recommends software, hardware, and tools to meet business objectives
• Assists less experienced peers.
• Design and implement secure, scalable, and highly available network solutions across a hybrid, cloud environment.
• Skills to automate infrastructure deployments across multiple data centers and cloud platforms.
• Participate in on-call rotations.
• Other duties as assigned.

Required Skills:

• Experience with Azure networking and security services including FrontDoor, Application Gateways, Load Balancers, Azure Firewall, Web Application Firewall, Virtual WAN, Vnets, and VPN Gateways. 
• Experience with network industry enterprise network products.
• Experience with the necessary technology.
• Ability to learn new technologies without formal training.
• Highly self-motivated and directed with keen attention to detail.
• Proven analytical and problem-solving skills.
• Strong documentation skills. 
• Fluency in English, both spoken and written.
• Strong proficiency in using and administering network and application monitoring.
• Strong Terraform/Powershell/Shell scripting experience.
• Ability to work off-hours or be on-call if required by management

Qualifications:

• Education:  4-year degree or an equivalent combination of education, technical certifications, and experience
• Experience:  6+ years of experience as a network engineer working in Azure.
• 6+ Years of experience as a network infrastructure engineer to manage Fortinet, Switches, MPLS circuit, Net bond, Express-route, WAF, Shield, Front door, Gateways, F5, Load balancer, VPN solutions.
• Knowledge of compliance standards and frameworks: ITIL, SOC1, SOC2, NIST, ISO 27001
• Handles the most complex issues and problems.
• Possesses expert knowledge of the subject matter.
• Certification:  Cisco, Avaya, or other Converged Communications preferred
• Azure Associate/Professional/Specialty level
• Network industry level – CCNA/CCNP/CCIE 
• IT Infrastructure Library (ITIL) v.3

Compensation:

This is a contract 1099 position starting at $75 per hour our hourly W-2 position starting at $70 per hour.

We are expanding and seeking a Sr. Cloud Infrastructure Engineer for a remote opportunity.

About the Client

The client supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care.  The clients role as a Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget.  The client is appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services.

Duties & Responsibilities

• Provide Stable, Secure, and Efficient IT Operations for the Azure Cloud environment
• Support day to day operations on core infrastructure services: Windows Servers, Domain Controllers, Virtual Desktops, Active Directory (AD), Group Policies, DNS, SSL, SFTP, SMTP, Data Protection, File Server/Azure File Shares, Monitoring, Patching
• Support day to day operations on Azure PaaS & SaaS services
• Develop and manage IT cloud infrastructure including capacity planning, disaster recovery systems and cost management
• Conduct research on emerging technologies in support of infrastructure development efforts and recommend technologies that will increase cost effectiveness and infrastructure flexibility
• Develop, document, make recommendations, and communicate plans for investing in IT cloud infrastructure, including analysis of cost reduction opportunities
• Anticipate, mitigate, identify, respond to, and resolve problems affecting cloud systems performance, efficiency, and availability
• Contribute to an environment that emphasizes trust, open communication, creative thinking & cohesive team effort
• Author and update technical documentation, runbooks, ops guides, and presentations when needed
• Manage multiple cloud environments and support audit, compliance requests 
• Work closely with application development and data engineer teams on day-to-day tasks along with project planning and implementation
• Provide 2nd and 3rd level support for infrastructure systems in a 7x24 environment 
• Participate in on-call rotations 
• Other duties as assigned

Required Skills

• Strong knowledge of networking fundamentals and components: load balancers, SSL certificates, TCP/IP, firewalls
• High degree of knowledge in Identify and Access Management, Azure Active Directory, Roles and Policies
• High degree of knowledge in IT security, compliancy standards and frameworks: ITIL, SOC1, SOC2, NIST, ISO 27001
• Experience working directly with enterprise change control systems (Jira Service Management preferred)
• Experience with migrating infrastructure to Azure cloud
• Proficient troubleshooting skills to resolve issues & perform root cause analysis to ensure defects are engineered out of the environment
• Experience with Configuration Management tools
• Experience with scripting, automation: PowerShell, JSON, Python, Terraform, Azure Resource Manager (ARM)
• Excellent organization, time management, problem solving, & analytical skills

Qualifications

Compensation:

This is a contract 1099 position starting at $75 per hour our hourly W-2 position starting at $70 per hour.

We are an Affirmative Action - Equal Opportunity Employer (Minorities/Females/Vets/Disabled). We provide equal opportunities to all employees and applicants for employment without regard to sex, race, color, religion, marital status, national origin, age, genetic information, sexual orientation, gender (including gender identity/expression), disability, veteran status and military status, pregnancy or pregnancy-related medical conditions, or any other factor that may be protected by law .